Rider Agreement | Coast Provincetown

PTOWN COAST, INC. Rental Agreement, Waiver of Liability and Release

Amended and Restated Effective Date: July 25, 2026 (originally effective March 1, 2023)

PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF PTOWN COAST, INC. In consideration of your ("Rider," "You" or "Your") use of any of PTOWN COAST, INC. (as defined herein) provided by PTOWN COAST, INC., PTOWN COAST, INC. requires that You (acting on behalf of all of Rider's family, heirs, agents, affiliates, representatives, successors, and assigns) agree to all of the terms and conditions contained in this PTOWN COAST, INC. Agreement, Waiver of Liability, and Release ("Agreement"). The services provided by PTOWN COAST, INC. include (1) the Coast Provincetown mobile application (the "Coast App") and the Coast Provincetown website, https://www.coastprovincetown.com (the "Coast Site"); and (2) Coast Electric Vehicles ("Vehicle" or "Vehicles"); (3) all other related equipment, personnel, services, applications, websites, and information provided, or made available, by PTOWN COAST, INC. (collectively, the "Coast Provincetown"). In addition to the Terms of Service, located at https://www.coastprovincetown.com/terms-and-conditions, that You expressly agreed to when you signed up to use the Coast Services, You should CAREFULLY READ this Agreement in its entirety. THIS AGREEMENT CONTAINS RELEASES, DISCLAIMERS, AND ASSUMPTION-OF-RISK PROVISIONS AND A BINDING ARBITRATION AGREEMENT THAT LIMIT YOUR LEGAL RIGHTS AND REMEDIES. FOR MORE DETAILS, PLEASE REFER TO SECTIONS 9 AND 15 BELOW. PTOWN COAST, INC. expressly agrees to let, and the Rider expressly agrees to take on, rental of the Vehicle subject to the terms and conditions set forth herein. Unless otherwise indicated, all monetary values set forth in this Agreement shall be deemed to be denominated in U.S. dollars.

By renting and utilizing any and all vehicles by PTOWN COAST, INC. dba COAST PROVINCETOWN, Rider accepts all responsibility for injuries, expenses, AND damages to the scooter.

1. GENERAL RENTAL AND USE OF VEHICLE.

1.1 Rider is Sole User

PTOWN COAST, INC. and the Rider are the only parties to this Agreement.

The Rider is the sole renter and is solely responsible for compliance with all terms and conditions contained herein. You understand that when You activate a Vehicle, the Vehicle must be used only by You. You must not allow any other persons to use a Vehicle that You have activated.

1.2 Rider is At Least 18 Years Old if operating a motorized vehicle.

Rider represents and certifies that Rider is at least 18 years old. Persons under the age of 18 years old are prohibited from using or accessing the PTOWN COAST, INC. Services.

1.3 Rider is a Competent Vehicle Operator; Use is Voluntary.

Use of the Coast Provincetown Services is a privilege, not a right, and is entirely voluntary. Rider represents and certifies that he/she is familiar with the operation of the Vehicle, and that he/she is reasonably competent and physically fit to ride the Vehicle. This information may be updated periodically. Rider acknowledges that Vehicles are used by other riders before and after Rider's use, may show wear and tear, and may occasionally be damaged or in need of repair in ways not yet reported to or discovered by Coast Provincetown. By choosing to ride a Vehicle, Rider assumes all responsibilities and risks, as more fully detailed in Section 15 of this Agreement, for any injuries, illness, or medical conditions - including, without limitation, bodily injury, strains, fractures, partial or total paralysis, disability, mental or physical anguish, or death - as well as property damage, incurred while utilizing the PTOWN COAST, INC. Services, regardless of whether such risk arises from Rider's own conduct, the conduct of another rider or third party, the condition of the Vehicle, or the sole or partial negligence of Coast Provincetown or any Released Person. You are responsible for determining whether the conditions, including, without limitation, rain, fog, snow, hail, ice, heat or electrical storms, make it dangerous or hazardous to operate a Vehicle. You are advised to adjust Your riding behavior and braking distance in relation to all conditions, including, without limitation, the weather, visibility, surrounding environment and traffic conditions.

1.4 Vehicle is the Exclusive Property of PTOWN COAST, INC.

Rider agrees that the Vehicle and any and all equipment attached thereto, at all times, remain the exclusive property of PTOWN COAST, INC. You must not transport, dismantle, deface, write on, repair, or otherwise modify, a Vehicle, any part of a Vehicle or other PTOWN COAST, INC. equipment in any way. You must not write on, peel, or otherwise modify or deface any sticker on a Vehicle in any way. You must not use a Vehicle, or any other PTOWN COAST, INC. equipment, for any advertising or other commercial purpose without the express prior written consent of PTOWN COAST, INC.

1.5 Vehicle Operating Hours and Vehicle Availability.

Rider agrees and acknowledges that the Vehicles are available 24 hours a day, 7 days/week, 365 days per year. There is a finite number of Vehicles, and PTOWN COAST, INC. does not guarantee Vehicle availability. HOURS SUBJECT TO CHANGE WITHOUT NOTICE.

1.6 Vehicle Operation.

Coast Provincetown operates a docked, geofenced fleet of electric scooters, electric bikes, and pedal bikes across designated locations in Provincetown and Truro, Massachusetts. Rider agrees to only use, operate, and ride the Vehicle within the fleet's defined operating area, and to begin and end each rental at an approved docking location. All motorized Vehicles are speed-governed and must be operated in accordance with all vehicle traffic laws; motorized Vehicles may not be operated on sidewalks. Motorized bikes/scooters must stop at all traffic signals and operate with the flow of traffic. Rider is responsible for any citations and fees associated with traffic rule violations. Commercial Street in Provincetown is a one-way street. Motorized scooters/bicycles are not permitted to operate against traffic on any one-way street.

1.7 Rider Must Follow Laws Regarding Use and/or Operation of Vehicle.

Rider agrees to follow all laws pertaining to the use, riding, parking, charging, and/or operation of the Vehicle, including all applicable federal, state and local laws, including any rules and regulations pertaining to vehicles in the area where You are operating the Vehicle, including, but not limited to, any helmet laws. Rider also agrees to act safely, and with courtesy and respect toward others while using the Coast Provincetown Services.

1.8 Prohibited Acts. Rider agrees to the following:

PTOWN COAST, INC. advises against operation of a Vehicle while carrying or holding a briefcase, backpack, bag, or other item that can alter balance or impair safe operation of the Vehicle. If You choose to bring such an item onto a Vehicle, such item must fit snugly to Your body and not impede, in any way, Your ability to safely operate the Vehicle.

You must not place objects on the handlebar of the Vehicle which in any way interferes with your ability to properly and safely operate the Vehicle.
While riding a Vehicle, You must not use any cellular telephone, text messaging device, mobile communications device, portable music player, or any other device that may distract You from safely operating the Vehicle or the use of which is otherwise prohibited by any applicable laws, rules or regulations.
You must not operate a Vehicle while under the influence of any alcohol, drugs, medication, or other substance that may impair Your ability to operate a Vehicle safely or otherwise impair your judgment.
Only one rider is permitted on a Vehicle at any time.
No animals or pets are permitted to ride on a Vehicle.
You may only use locking mechanisms provided by PTOWN COAST, INC. You may not add another lock to the Vehicle or lock a Vehicle to anything.
The Vehicle must be parked at a lawful parking spot, in an upright position using the kickstand. The Vehicle cannot be parked on unauthorized private property, in a locked area, or in any other unapproved, non-public space. You should not park the Vehicle in heavily trafficked areas if the Vehicle is in danger of being knocked down.

1.9 Vehicle is Intended for Only Limited Types of Use.

Rider agrees that he/she will not use the Vehicle for racing, mountain riding or stunt or trick riding. Rider agrees that he/she will not operate and/or use the Vehicle on unpaved roads, through water (beyond normal urban riding) or in any location where the use of the Vehicle is prohibited, illegal and/or a nuisance to others. Rider agrees that he/she will not use the Vehicle for hire or reward, nor use it in violation of any applicable law, rule, ordinance or regulation. COAST EQUIPMENT MAY NOT BE USED FOR ANY PROMOTIONAL VIDEO NOT APPROVED BY COAST OWNERSHIP.

1.10 Weight and Cargo Limits.

You must not exceed the maximum weight limit for the Vehicle which is 300 lbs.

1.11 No Tampering.

You must not tamper with; attempt to gain unauthorized access to; or otherwise use the PTOWN COAST, INC. Services other than as specified in this Agreement.

1.12 Reporting of Damage or Crashes.

Rider must report any accident, crash, damage, personal injury, or stolen or lost Vehicle to PTOWN COAST, INC. within two (2) hours of the incident via the Coast Provincetown App or by contacting Coast Provincetown customer support, except that if Rider is injured, Rider must report as soon as reasonably practicable following the incident. Additionally, Rider must file a report with the local police department within 24 hours of (i) an incident involving personal injury or property damage; or (ii) the theft of a Vehicle. A Vehicle not returned to an approved parking location within 48 hours of the start of the rental will be considered lost or abandoned, and Rider will be responsible for all associated rental fees, the Vehicle's full replacement cost as set forth in Section 1.13, and any recovery costs incurred by Coast Provincetown, until the Vehicle is recovered and deactivated. Rider agrees that he/she is responsible and liable for all claims, costs and expenses related to Rider's use of the COAST Services, including, but not limited to, any misuse, consequences, demands, causes of action, losses, liabilities, damages, injuries, deaths, property damage, penalties, attorney's fees, judgments, suits or disbursements of any kind or nature whatsoever related to (i) Rider's use of a Vehicle; or (ii) a stolen or lost Vehicle.

1.13 Rider Responsibility for Vehicle Use and Damage; Replacement Cost.

Rider agrees to return the Vehicle to PTOWN COAST, INC. in the same condition in which it was rented, provided, however, Rider will not be responsible for normal wear and tear of the Vehicle. If a Vehicle is damaged (whether accidentally or intentionally) due to Rider's use or failure to properly secure or return it, or is considered lost, stolen, or abandoned under this Agreement, Rider will be responsible for the Vehicle's full replacement cost, currently estimated at up to $2,000 for electric scooters and electric bikes and up to $500 for pedal bikes (subject to change; current replacement costs are available upon request), plus any associated recovery, administrative, or collection costs. [NOTE: replacement cost figures should be confirmed and updated periodically against current manufacturer/purchase pricing.]

1.14 Electric Vehicle.

The Vehicle is an electric Vehicle that requires periodic charging of its battery in order to operate. Rider agrees to use and operate the Vehicle safely and prudently in light of the Vehicle being an electric Vehicle, including all of the limitations and requirements associated therewith. Rider understands and agrees with each of the following:

The level of charge power remaining in the Vehicle will decrease with use of the Vehicle (depending on time, distance and speed), and that as the level of charge power of the Vehicle decreases, the speed and other operational capabilities of the Vehicle may decrease (or cease in their entirety).
The level of charging power in the Vehicle at the time Rider initiates the rental or operation of the Vehicle is not guaranteed and will vary with each rental use.
The rate at which the Vehicle will lose its charge is not guaranteed and may vary (i) based on several factors, including, but not limited to, road conditions, weather conditions and the Rider's weight; and (ii) from Vehicle to Vehicle.
It is Rider's responsibility to check the level of charge power in the Vehicle and to ensure that it is adequate before initiating operation of the Vehicle.
The distance and/or time that Rider may operate the Vehicle before it loses charging power is never guaranteed.
The Vehicle may run out of charging power and/or cease to operate at any time during Rider's rental of the Vehicle, including prior to returning the Vehicle.
No refund will be given for vehicles that run out of battery during a ride. Battery gauge monitoring is the responsibility of the renter.
Wallet balances expire at the end of the calendar year in which they were added, as further described in the Coast Provincetown App. Any unused balance will be forfeited after the applicable expiration date unless otherwise stated in the App.
A $25 pickup fee will be added to any rental not returned to an approved parking location.

1.15 Insurance.

YOUR AUTOMOTIVE INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS OR DAMAGES INVOLVING A VEHICLE OR DAMAGE TO A VEHICLE. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR AUTOMOTIVE INSURANCE COMPANY OR AGENT.

2. PAYMENT AND FEES.

2.1 Fees; Payment Authorization.

Rider may use the Vehicle on a pay-per-ride basis, via a Coast Provincetown wallet balance, or as otherwise in accordance with the pricing provided on the Coast Provincetown App or the Coast Provincetown Website. In each case, fees and other charges may be subject to applicable taxes and other local government charges, which may be charged and collected by PTOWN COAST, INC. Rider represents that Rider has the legal right to use any payment method provided, and authorizes PTOWN COAST, INC. to charge that payment method (through credit or debit card, wallet balance, or another agreed payment method) for all fees described in this Agreement. If a payment method fails or expires and Rider does not update it, Rider remains responsible for all uncollected amounts, and PTOWN COAST, INC. may retry billing to any payment method on file. Rider is responsible for all costs of collecting unpaid amounts, including reasonable attorney's fees and collection costs. If Rider disputes a charge, Rider must notify PTOWN COAST, INC. within 10 business days of the end of the month in which the charge occurred; except as required by applicable law, refunds are issued in Coast Provincetown's sole discretion, consistent with Section 1.14.

2.2 Promo Codes.

Promo codes for discounts are one-time offers and can be redeemed only via the Coast Provincetown App. PTOWN COAST, INC. reserves the right to modify or cancel discounts at any time. Discounts are limited to one per customer and account and may not be combined with other offers. Discounts are non-transferable and may not be resold.

2.3 Ride Passes and Wallet Top-up.

Ride passes are non-refundable and do not have a monetary value.
Ride pass pricing may change at any time.
Ride passes may not be shared.
Wallet Balance and top-up bonuses are non-refundable and expire 11/01/2026

2.4 Pick-Up Fee.

If You are unable to return a Vehicle to the Original Rental Location, and You request that the Vehicle be picked up by Coast staff, Coast, in its sole discretion, may choose to charge You a pick-up fee up to $25.00 (the "Pick-Up Fee"). If any Vehicle rented under Your account is abandoned without notice, You will be responsible for all rental fees until the Vehicle is recovered by Coast and deactivated, in addition to any Pick-Up Fee. All fees, including the Pick-Up Fee, are subject to change.

2.5 Security Deposit.

Upon initiating a rental, Rider's payment method or Coast Provincetown wallet balance will be pre-authorized in the amount of $25.00 per ride. Any unused portion of the pre-authorization will be released or refunded to Rider's wallet upon completion of the ride, less the actual ride cost and any applicable fees.

3. ADDITIONAL TERMS OF USE.

3.1 Safety Check.

Before each use of a Vehicle, Rider shall conduct a basic safety inspection of the Vehicle, which includes inspecting the following: (i) trueness of the wheels; (ii) safe operation of all brakes and lights; (iii) good condition of the frame; (iv) sufficient battery charge power; and (v) any sign of damage, unusual or excessive wear or tear or any other visible and obvious mechanical issues or maintenance needs. Rider agrees (i) not to ride the Vehicle if there are any noticeable issues with respect to the foregoing; and (ii) to immediately notify Coast customer service of any such issues.

3.3 Helmets; Safety.

PTOWN COAST, INC. recommends that all Riders wear a Snell, CPSC, ANSI or ASTM approved helmet that has been properly sized, fitted and fastened according to the manufacturer's instructions. COAST and all other Released Persons (as defined in Section 15 of this Agreement) do not represent or warrant the quality or safety characteristics of any helmet, and Rider agrees that no Released Person is liable for any injury suffered by Rider, including death, while using any of the PTOWN COAST, INC. Services, whether or not Rider is wearing a helmet at the time of injury. Rider assumes all risk of not wearing a helmet or other protective gear. Rider may need to take additional safety measures or precautions not specifically addressed in this Agreement.

3.4 Vehicle Routes.

Rider agrees that PTOWN COAST, INC. does not provide or maintain places to ride Vehicles, and that PTOWN COAST, INC. does not guarantee that there will always be a safe place to ride a Vehicle. Roads, sidewalks, vehicle lanes, and vehicle routes may become dangerous due to weather, traffic or other hazards.

3.5 Limitations on Vehicle Rental.

Rider agrees that PTOWN COAST, INC. is not a common carrier. Alternative means of public and private transportation are available to the general public and to Rider individually, including public buses and rail service, taxis, and pedestrian paths. PTOWN COAST, INC. provides Vehicles only as a convenience, and such rental availability is intended to be used only by those persons who (i) are able and qualified to operate a Vehicle on their own; and (ii) who have agreed to all of the terms and conditions of this Agreement.

3.6 Limitations on Availability of Coast Services.

Coast Provincetown operates seasonally, generally from April through November each year, and Vehicle availability is limited to this operating season. Coast Provincetown does not guarantee that a Vehicle or docking location will be available at any given time, date, or location. Service may be suspended, limited, modified, or discontinued at any time, in Coast Provincetown's sole discretion, including due to weather conditions, mechanical issues, municipal regulations, seasonal closure, or events beyond Coast Provincetown's reasonable control (including, but not limited to, acts of God, fire, flood, pandemic, labor disputes, power outages, or governmental order). Coast Provincetown shall not be liable for any inconvenience, loss, or damage arising from any such suspension, limitation, modification, or discontinuation of Services.

4. TERMINATION.

4.1 Termination by PTOWN COAST, INC.

PTOWN COAST, INC. may, in its sole discretion, unilaterally terminate Rider's right to use the PTOWN COAST, INC. Services without notice or cause. Rider may terminate Rider's use of the PTOWN COAST, INC. Services at any time; provided, however, that (i) PTOWN COAST, INC. is not required to provide any refund as a result of Rider's termination; and (ii) Rider may still be charged any applicable additional fees in accordance with this Agreement. This Agreement shall remain in full force and effect, in accordance with its terms and conditions, following any termination of a Rider's right to use any of the PTOWN COAST, INC. Services regardless of whether PTOWN COAST, INC., the Rider or a third party was responsible for terminating the use of the PTOWN COAST, INC. Services.

5.1 Confidentiality of Information; Privacy Policies.

You understand and agree that all personal information pertaining to Riders that is held by PTOWN COAST, INC., including all names, addresses, phone numbers, email addresses, passwords, payment information, and GPS/location data collected from the Vehicle during Your rental, will be kept by PTOWN COAST, INC. in accordance with its privacy policy located at https://www.coastprovincetown.com/privacy-policy. Rider consents to the collection and use of real-time location and telematics data from the Vehicle for purposes of fleet management, safety monitoring, billing, and legal compliance.

6. License to Image and Likeness.

For good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, You do hereby knowingly, voluntarily and irrevocably: (i) give Your full and unconditional consent to PTOWN COAST, INC. and its affiliates, successors, and assigns to use at any time, and from time to time, without restriction, Your appearance and voice in photographs, videos and other recordings related to Your use of the PTOWN COAST, INC. Services, on all mediums, including on websites, and for all press, promotional, advertising, publicity and other commercial purposes, including all formats and media, whether now known or hereafter devised, throughout the world and in perpetuity; (ii) grant to PTOWN COAST, INC. and its affiliates, successors, and assigns (a) the right to photograph, videotape and otherwise record Your appearance and voice related to Your use of the PTOWN COAST, INC. Services, at any time and from time to time, (b) all rights, copyrights, title, and interests in the results of such photographs, videos and other recordings, as a work for hire for copyright purposes, and (c) the right to use, reproduce, exhibit, distribute, transmit, alter, and exploit, at any time and from time to time and as PTOWN COAST, INC. may decide in its sole discretion, such photographs, videos, and other recordings, or any component thereof, and all related merchandising, promotions, advertising and publicity; and (iii) waive, release, and discharge all Released Persons from all Claims (as defined in Section 15 of this Agreement) that You have or may have for any libel, defamation, invasion of privacy, right of publicity, infringement of copyright or violation of any right granted by You in this Section 6.

7. Notice.

Coast Provincetown may be contacted by emailing support@coastprovincetown.com or by mail at: 698 Commercial Street, Provincetown, MA 02657.

8. Choice of Law; Dispute Resolution.

This Agreement is governed by, and must be construed and enforced in accordance with, the laws of the State of MA, excluding principles of conflicts of laws. For every dispute regarding this Agreement: (i) each party is entitled to its costs, expenses, and reasonable attorney fees (whether incurred at trial, on appeal, or otherwise) incurred in resolving or settling the dispute, in addition to all other damages or awards to which the party may be entitled; (ii) each party consents to the jurisdiction of the courts of the Commonwealth of Massachusetts and agrees that those courts have personal jurisdiction over each party; (iii) venue must be in Boston, MA.

9. Binding Arbitration and Class Action Waiver.

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

9.1 Initial Dispute Resolution.

Rider support is available via the Coast Provincetown App to address any concerns you may have regarding this Agreement or Your use of a Vehicle (the "Coast Provincetown Support Process"). Prior to initiating arbitration, the parties agree to first conduct good faith negotiations through the Coast Provincetown Support Process and to put forth their best efforts in order to settle any dispute, claim, question or disagreement.

9.2 Binding Arbitration.

If the parties do not reach an agreed upon solution through the Coast Provincetown Support Process, then the sole means for resolving such dispute ("Dispute") shall be decided by binding arbitration before a single arbitrator selected by the parties, provided, that if the parties are unable to mutually agree on the selection of an arbitrator, ADR Systems, Inc., located in Boston, MA shall, upon the request of either party, select the arbitrator. The arbitrator shall be an MA licensed attorney and have significant experience dealing with the subject matter and underlying facts that forms the basis for the Dispute. The arbitration shall be conducted in accordance with the commercial arbitration rules of the American Arbitration Association and held in Boston, MA, provided, however, the arbitration shall not be conducted through the American Arbitration Association process. The parties shall equally share in the cost of the arbitrator and each party shall bear its own attorney's fees and expenses in resolving any Dispute, except for attorney's fees which may be awarded in connection with a claim for damages, if granted by the arbitrator. A party may seek any interim or preliminary relief necessary to protect its rights with respect to this Agreement in a court of competent jurisdiction. Other than actions for equitable relief and the remedies hereunder, the provisions of this Section 9.2 are the sole and exclusive remedies between the parties for resolving any Dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to, any claim that all or any part of this Agreement is void or voidable, or whether a claim is subject to arbitration. The arbitrator's award shall be in writing, binding on all parties and may be entered as a judgment in any court of competent jurisdiction.

9.3 Location.

The arbitration will take place in Boston, MA or such other location mutually agreed upon by the parties. For any dispute determined not subject to arbitration, You and PTOWN COAST, INC. agree to submit to the personal and exclusive jurisdiction of and venue in the federal and state courts located in Boston, MA. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.

9.4 Class Action Waiver.

The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND PTOWN COAST, INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

9.5 Litigation of Intellectual Property and Small Claims Court Claims.

Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights ("intellectual property rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.

10. Waiver and Severability.

No waiver of any breach of any provision of this Agreement is a waiver of any other breach or of any other provision of this Agreement. The provisions of this Agreement are independent of and separable from each other, and no provision shall be affected or rendered invalid or unenforceable by virtue of the fact that, for any reason, any other or others of them may be invalid or unenforceable in whole or in part.

11. Cumulative Remedies.

All rights and remedies granted under accordance with or referred to in this Agreement are cumulative and nonexclusive, and resort to one does not preclude the availability or applicability of another or to any other right or remedy provided by law.

12. Final Agreement; Modification by PTOWN COAST, INC.

This Agreement contains the complete, final and exclusive integrated agreement between the parties with respect to its subject matter. This Agreement supersedes all other prior agreements, written or oral, relating to such subject matter. At any time and from time to time, and without Rider's consent, PTOWN COAST, INC. may unilaterally amend, modify, or change this Agreement, in its sole discretion. By continuing to use any of the PTOWN COAST, INC. Services after any amendment, modification or change, Rider has agreed to be bound by all such amendments, modifications and changes. Rider must carefully review this Agreement on a regular basis to maintain awareness of all amendments, modifications and changes. Whenever a change is made to this Agreement, PTOWN COAST, INC. will post a notification on the PTOWN COAST, INC. App. The pricing set forth on the Coast Provincetown App supersedes all pricing set forth in this Agreement.

13. Contract Interpretation.

The headings in this Agreement do not affect the interpretation of this Agreement. "Or" is not to be exclusive in its meaning. "Including" means "including, but not limited to." Unless the context otherwise requires, words in the singular number or in the plural number shall each include the singular number or the plural number. All pronouns include the masculine, feminine and neuter pronoun forms.

14. Voluntary Execution of this Agreement.

This Agreement is entered into voluntarily, with consideration, and without any duress or undue influence on the part of, or on behalf of, Coast. Rider acknowledges that he/she (i) has read this Agreement; (ii) understands the terms, conditions and consequences of this Agreement, including the releases contained herein; and (iii) is fully aware of the legal and binding effect of this Agreement.

15. RELEASES; DISCLAIMERS; ASSUMPTION OF RISK.

In exchange for Rider being allowed to use PTOWN COAST, INC. Services, Vehicles, and any other equipment or related information provided by PTOWN COAST, INC., Rider agrees to fully release, indemnify, and hold harmless (i) PTOWN COAST, INC. and all of its owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, successors, assigns, professionals; (ii) rental location property owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, successors, assigns, and professionals; (iii) to the fullest extent permitted by law, any Municipality (including its elected and appointed officials, officers, employees, agents, contractors, and volunteers) with which the operators have contracted with to provide PTOWN COAST, INC. Services; and (iv) every sponsor of any of the PTOWN COAST, INC. Services and all of the sponsor's owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, professionals, successors, and assigns, (collectively, the "Released Persons") from liability for all "Claims" arising out of, or in any way related to, Rider's use of the PTOWN COAST, INC. Services, Vehicles, or related equipment, including, but not limited to, those Claims based on Released Persons' alleged negligence, breach of contract and/or breach of express or implied warranty, except for Claims based on Released Persons' gross negligence or willful misconduct. Such releases are intended to be general and complete releases of all Claims. "Claims" means, collectively, any and all claims, injuries, demands, liabilities, disputes, causes of action (including statutory, contract, negligence, or other tort theories), proceedings, obligations, debts, liens, fines, charges, penalties, contracts, promises, costs, expenses (including attorney's fees, whether incurred at trial, on appeal, or otherwise), damages (including but not limited to, for personal injury, wrongful death, property damage, and injury to rider or to third parties, consequential, compensatory, or punitive damages), or losses (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent) that arise from or relate to (i) any of the PTOWN COAST, INC. Services, including any of the Vehicles, placement, equipment, maintenance, related information, or this Agreement; or (ii) Rider's use of any of the foregoing. RIDER ACKNOWLEDGES AND AGREES THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE PTOWN COAST, INC. SERVICES OR ANYTHING THAT RELATES THERETO, REMAINS WITH RIDER. NEITHER PTOWN COAST, INC., ANY RELEASED PARTY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PTOWN COAST, INC. SERVICES, WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH (I) THIS AGREEMENT; (II) THE USE OF OR INABILITY TO USE THE PTOWN COAST, INC. SERVICES; (III) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OR OTHER PERSONS WITH WHOM YOU COMMUNICATE, INTERACT OR MEET WITH AS A RESULT OF YOUR USE OF THE PTOWN COAST, INC. SERVICES; (IV) ANY AND ALL USES OF THE PTOWN COAST, INC. SERVICES INCLUDING THE PTOWN COAST, INC. WEBSITE, PTOWN COAST, INC. APP, PRODUCTS AND SERVICES AND/OR (V) YOUR MISCONDUCT OR NEGLIGENT USE OF THE PTOWN COAST, INC. SERVICES, OR THE NEGLIGENCE OR MISCONDUCT OF A THIRD PARTY WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COAST HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. TO THE FULLEST EXTENT PERMITTED BY LAW, AND AS TO RIDER'S USE OF ANY OF THE COAST SERVICES, VEHICLES, OR RELATED EQUIPMENT, COAST AND ALL OTHER RELEASED PERSONS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL OF THE COAST SERVICES, VEHICLES, AND RELATED EQUIPMENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND RIDER RELIES ON THEM AT RIDER'S OWN RISK.

Rider is aware that Rider's use of any of the PTOWN COAST, INC. Services, Vehicles, and related equipment involves obvious and not-so-obvious risks, dangers and hazards that may result in injury or death to Rider or others and damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. Risks, dangers, and hazards, include, but are not limited to:

Vehicles and other objects;
Pedestrians;
Traffic;
Malfunction of Vehicle or any components;
Road conditions;
Weather conditions;
Failure to follow applicable laws regarding use and/or operation of the Vehicle pursuant to Section 1.7;
Commission of any of the prohibited acts listed in Section 1.8;
Failure to perform the required safety check pursuant to Section 3.1;
Failure to wear a helmet, whether or not required by law; and
Negligent acts or omissions by PTOWN COAST, INC., any other Released Person, Rider or third party.

Rider is solely responsible for any and all injury or damage caused by Rider's use of the PTOWN COAST, INC. Services and/or any related equipment, that is part of, or related to the Coast Services, regardless of whether such injury is caused to you or to others. Rider is solely and fully responsible for the safe operation of the Vehicle at all times. Rider agrees that Vehicles are machines that may malfunction, even if the Vehicle is properly maintained and that such malfunction may cause injury. Rider assumes full and complete responsibility for Rider's use of the Coast Services, including, but not limited to, all related risks, dangers and hazards associated with, or arising pursuant to, Rider's use of the Coast Services, and Rider further agrees that Coast is not responsible for any injury, death, damage, harm or cost that you cause, or is otherwise related to, your use of the Coast Services.

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS RELEASE AND HOLD HARMLESS AGREEMENT INCLUDES ANY AND ALL CLAIMS RELATED TO, OR ARISING FROM, THE SOLE OR PARTIAL NEGLIGENCE OF COAST, THE RELEASED PARTIES, ANY MUNICIPALITY, RENTAL LOCATION PROPERTY OR ANY OTHER PARTY. RIDER HEREBY EXPRESSLY WAIVES ANY CLAIMS AGAINST THE RELEASED PARTIES, ANY MUNICIPALITY, RENTAL LOCATION MANAGER OR ANY OTHER PARTY WHICH RIDER DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF USE OF COAST SERVICES, AND EXPRESSLY WAIVES RIDER'S RIGHTS UNDER ANY STATUTES THAT PURPORT TO PRESERVE RIDER'S UNKNOWN CLAIMS.

RIDER ACCEPTANCE OF AGREEMENT

I certify that I have read and expressly agree to the terms and conditions of the Section 15 Releases; Disclaimers; Assumption of Risk, and I acknowledge that this Section 15 limits my legal rights and remedies. I intend my assent to this Agreement to be a complete and unconditional release of all liability to the greatest extent permitted by law. I represent and certify that I am familiar with the operation of the Vehicle, and I am reasonably competent and physically fit to ride the Vehicle; and I further certify that:

☐ I am the Rider

☐ I am 18 years old or older

☐ I will wear a helmet where required to do so by law

☐ I will not ride a Vehicle with another occupant

☐ I will obey all traffic laws

☐ I will ride at my own risk

☐ I have read and expressly agree to the terms and conditions set forth in this Agreement.

☐ I understand how to operate all aspects of my bike/scooter rental including the hand brake, throttle, folding mechanism, locking pin and both kickstands. My rental is in good working condition. I feel comfortable and safe riding it.

☐ I have been provided with a properly fitting helmet and understand the risks of injury and/or death associated with not wearing a helmet at all times.

☐ I am in good health, not under the influence of any substance, and will not operate the Vehicle if that changes.

☐ I have been provided the accessories checked below and I agree they are in good working condition. Any loss or damage to any accessories will result in the following charges: Helmet $30, Bike lock $25, Bike light $20.

I UNDERSTAND ALL REFUNDS WILL BE GIVEN IN THE FORM OF A RIDE CREDIT UNLESS AGREED UPON BY COAST MANAGEMENT. NO REFUNDS OR CREDITS WILL BE GIVEN FOR A COMPLETED RIDE IF NO SUPPORT TICKET WAS SENT REGARDING AN ISSUE WITH THE PRODUCT OR SERVICE.

I hereby acknowledge that by checking the "agree to terms" box on this document (the "Release"), I am assuming all risks while using my rental. For myself, my heirs, executors, administrators, representatives, assignees, and successors in interest, I hereby agree to indemnify and hold harmless and irrevocably release PTOWN COAST, INC. ("Company") and its members, directors, managers, officers, employees, consultants, agents, representatives, volunteers and affiliates (collectively, the "Releasees"), from and against all liability, including any personal injury to me or to others, any damage caused to or by any bike/scooter, and/or any negligence of PTOWN COAST, INC. or me, arising from or related to, directly or indirectly, my ride or other use of a bike/scooter. I hereby agree irrevocably to waive all claims arising from or related to any of the above and not to sue or bring any other action against PTOWN COAST, INC. arising from or related to my day rental, guided tour or other use of a bike/scooter, and to bear all costs and expenses incurred by PTOWN COAST, INC. (including attorneys' fees) in defending any such suit or other action or in the enforcement of this Release. I hereby understand and acknowledge that this Release is a contract with legal and binding consequences and that I am therefore giving up substantial legal rights. The signer indemnifies Linchris and Lexvest Corporation from any claim in regard to the bikes/scooters or the shuttled hotel passengers.

Operating a bicycle or motor-powered bicycle is a sporting activity, and has inherent dangers, particularly when operating on roadways traveled by motor vehicles, pedestrians, and other cyclists. The risks include bodily harm and death to you, the rider, and others. Additional risks of ordinary use include, by way of example only, (i) the dangers of collisions with pedestrians, vehicles, riders of other vehicles, and fixed and moving objects; (ii) the dangers arising from surface hazards (including curbs, sudden changes in surface elevation, slick or wet surfaces, and potholes), equipment failure, inadequate safety equipment, negligence and weather conditions; and (iii) the possibility of serious physical and/or mental trauma or injury, or death, associated with the activity of riding a bike/scooter. Releasees cannot protect you from those risks if you choose to participate in this activity. You are required, and do agree, to ride the bike/scooter so as not to cause danger to yourself or others. You agree to assume financial responsibility for any injury to yourself or others caused by your operation of the bike/scooter. If there is any malfunction during your day rental duration or tour, you must discontinue use and immediately contact PTOWN COAST, INC. personnel for assistance. Further, you agree to wear the provided helmet which satisfies the requirements of the United States Consumer Product Safety Commission and that can protect against serious head injury. You also agree that you, and you alone, will be riding the bike/scooter and that you will not provide the bike to others to ride or otherwise use. Before signing this agreement, you must be certain that you have no physical or medical condition which would endanger yourself or others, or would interfere in any way with your ability to use a bike/scooter. By agreeing to these terms, you represent to Releasees that you do not. By checking the "agree to terms" box on this document, you acknowledge that you are aware of these risks, and knowingly, and voluntarily choose to participate in the activity notwithstanding the risks, both as to the type of risk and magnitude thereof.

I have read this Release carefully before checking the "agree to terms" box, and I fully understand what it means and what I am agreeing to by checking this box. This Release may not be modified orally, and a waiver or modification of any provision shall not be construed as a waiver or modification of any other provision herein or as a consent to any subsequent waiver or modification. Every term and provision of this Release is intended to be severable. If any one or more of them is found to be unenforceable or invalid, that shall not affect the other terms and provisions, which shall remain binding and enforceable.

BY CHECKING THE "AGREE TO TERMS" BOX BELOW, I HEREBY AGREE TO THE TERMS AND CONDITIONS OF THIS RELEASE:

☐ I am aware of local Provincetown bike laws, and agree to abide by these laws at all times. I am responsible for any fees that may result from a violation of such laws.

By accepting these terms, the renter indemnifies and holds harmless Linchris Hotel Corp, LCOF Provincetown Investment LLC, LCOF Provincetown Operating LLC, Lexvest Colony, LLC, Lexvest Colony Operator, LLC, Lexvest Breakwater, LLC and Lexvest Breakwater Operator, LLC, Pilgrim House, Sandcastle Resort and Club, Kalmar Village, Blue Sea Motor Inn Inc., and the Town of Provincetown from any claim in regard to bike/scooter rentals or operation.